My mother, Mrs Damyanti Dohare, was operated for gall bladder stones at your hospital, on 03-04 April, 2013, under your able hands and the excellent care of your team of doctors and staff.
I am pleased to say that the environment of the hospital was much like home yet the doctors and staff were thoroughly professional in their treatment of the patients.
A unique and appreciable quality that needs mention is the initiative taken by the hospital to spread information to the patient and the family concerning all aspects of the medical treatment and the stay at the hospital. It instills greater faith and confidence in the patient and the family towards the institution and is a critical factor in making a patient fight their ill health.
There is no doubt that the IMAM&BS, under the aegis of Dr Chowbey has evolved as a an advanced centre of excellence in this field and I wish that it would continue to do greater good for society.
I would also like to place on record that since the first day I approached Dr Chowbey through email, Ms Batra had been very receptive and co-operative towards us. She often went the extra mile to accommodate our requests and quell our fears, especially my Dad’s, who was more nervous than my mother. But for her prompt reply to our email and phone calls, we would have never got this treatment done successfully at Max Hospital.
I would again like to express my gratitude and best wishes for everyone, especially Dr Chowbey and Ms Batra.
With Best Regards
Ministry of External Affairs
South Block New Delhi